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Clients From Hell Podcast

The Clients From Hell podcast is equal parts humorous and helpful as it explores the modern life and times of creative professionals.
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Clients From Hell Podcast
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Feb 5, 2019

 

Stephen Warley of Life Skills That Matter believes that the key to being happy and successful is knowing yourself. Unfortunately, self-reflection is typically the LAST thing on most of our to-do lists! 

On today's episode, Stephen talks to Kyle about how the best business skills you can develop as an independent worker are life skills, and how to make sure you're being honest with yourself about who you are and what you want to do. 

 

Today's links: 

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Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Jan 22, 2019

 

At her company Louder Than Ten, Rachel Gertz teaches people how to manage projects; that means getting people on board, on task, and on message in a hurry. She firmly believes that there is no such thing as a client from hell for one very simple and surprising reason she shares in the episode! 

Looking for a lift? Rachel is endlessly upbeat and positive and has some winning strategies that will make you better at dealing with clients AND yourself! 

Today's links: 

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Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Jan 8, 2019

It's 2019 and that means you've at least thought about having a New Year's resolution! How does working more efficiently and freeing up two of your hours a day strike you?

Josh Hoffman is a productivity expert who talks Kyle through his daily routine, offering tips on how to maximize productivity both at work and in play! Learn how to plan vertically, build good habits, and forgive yourself! 

Today's links: 

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Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Dec 11, 2018

Today's episode is with none other than Vernon Southward, the owner and operator of (gasp!) Clients From Hell itself! Kyle tries not to offend his boss as they chat about Vernon's beginnings as a freelancer and the path that led him to acquiring and building Clients From Hell, as well as directions the site will take in the coming years!

Vernon is a profoundly talented entrepreneur and a font of wisdom - and we're not just saying that because he owns the place. Check it out! 

Today's links: 

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Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Oct 30, 2018

As a freelancer, life comes at you fast; that's why it's a good idea to create a product to generate a passive income stream for those little unexpected changes. Kyle talks with designer Alanna Munro about how she created her typeface, Tofino Pro, during one of the bigger life events you can have! 

Today's links: 

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Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Aug 1, 2018

 

Whew! It's been a bit. We're back with the return of Ami Sanyal, a freelance photographer who recently upgraded his business to a full marketing and branding agency. 

This week, Kyle chats with Ami about how he's developed his business over the past ten years, outlining the decisions that brought him to a successful career today, and the key strategy that served him when starting out in 2008. Kyle and Ami also discover a shared piece of history that isn't that helpful, but is really cute anyway. 

 

Today's links: 

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Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Jun 12, 2018

Matt Inglot's Tilted Pixel is a thriving web design business that Matt runs all by himself. That wasn't always the case - he used to run a small agency that took WAY too much of his time until he figured out how to make more money with less work.

Matt shares his strategy in this episode, telling you how to shift your efforts to securing clients that will keep you in steady income with less work. After all, if you're spending less time doing outreach, you have more time to make money!

This is a really useful talk! Definitely check it out. 

Today's links: 

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Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

May 23, 2018

 

The Freelancer's Union is a non-profit that is dedicated to advocating for freelancers and solopreneurs everywhere, and Caitlin Pearce is its new executive director. She joins Kyle on todays episode to talk about the issues facing freelancers today, why so many people love to be their own bosses, and what we can do to make sure that the industry remains viable well into the future. 

Today's links: 

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Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

May 8, 2018

 

Heidi Weinberg, AKA Sew Heidi, loves what she does. She's built a career as a freelance fashion designer, imagining and then making clothes that people LOVE to wear. 

However, she is also aware that there is a dark side to this industry, and this week she talks about the difference between freelancing and temping, how clients can take advantage of you when they know you're following your dream job, the gendered aspects of the fashion industry and how to ensure that you make what you're worth. 

Want to read Heidi's new book, The Ultimate Guide to Being a Freelance Fashion Designer for absolutely free? Head to sfdnetwork.com/hell for a free copy and a few other goodies that are useful for ALL freelancers!

Note: The Clients From Hell podcast has a new theme song: "You Are Little Scientists (Love, Oprah)" courtesy of the band Top Men. They are a band for loving. Check them out

Today's links: 

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Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Apr 24, 2018

Plants are easy to take care of. If you feed them the right things and give them the right amount of water, they absolutely will grow and thrive. People, and by extension businesses, can be more tricky. 

Agricultural consultant Sarah Taber (and host of Farm to Taber!) is great with plants, but she's also learning how to be great with people too.  She talks to Kyle about why freelancing means paying attention to your clients and working with their emotional investments (even if you'd rather be doing anything else). 

Today's links: 

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Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Want to get a shoutout for your services on the podcast? Get in touch: contact@clientsfromhell.net

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Apr 10, 2018

Working for yourself presents a number of rewards but it also presents hurdles. Jeanne Yocum's new book, The Self Employment Survival Guide draws on her thirty years of experience working for herself and lays down the rules you need to live by if you're going to make it on your own - including when you need to cut that client out of your life!

Today's links: 

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Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Want to get a shoutout for your services on the podcast? Get in touch: contact@clientsfromhell.net

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Mar 28, 2018

Today's guest Olga Mizrahi is a designer, a career keynote speaker, and recently, an expert and published author on the gig economy

The gig economy is absolutely the future, and while it represents enormous possibilities, there are also dangers. Olga chats with Kyle about what you need to do to be competitive in the gig economy, how to stand out and find a niche, and how to take care of yourself while doing it. 

Today's links: 

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Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Want to get a shoutout for your services on the podcast? Get in touch: contact@clientsfromhell.net

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Mar 14, 2018

Creative freelancers pursue these careers because, well, they're creative. But once you start doing creative work it can be hard to pursue your own interests and still get paid. 

Kristen Dullum and Alain Champagne of Creatures of The Night Design are two designers who do a really great job of balancing their pet projects while still making a living. In this episode, they share their strategies and struggles, and talk about why sometimes you absolutely SHOULD take up bronze work in your free time. 

Today's links: 

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Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Want to get a shoutout for your services on the podcast? Get in touch: contact@clientsfromhell.net

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Feb 28, 2018

Ami Sanyal is something of an inspiration to me. He's a successful consultant at a relatively young age, an anchor of the creative community, and someone whose basic goodness is clear just minutes after meeting him. 

One of Ami's major achievements is putting together a series of events for independent creative workers in Vancouver, BC. Today, he joins us to talk about the problem of "siloing" in freelance work, and why it's important to reach out to, and collaborate with, other freelancers. He also offers some great tips about how to get involved in your own creative community!

Today's links: 

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Want to support the show?

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Feb 6, 2018

Frequent guest Nick Disabato returns to the Clients From Hell Podcast! He's here to tell you why you should build value-based design into your design process, and share some tips about how to use metrics to measure your successes, make your clients happier, and get paid more. 

Today's links: 

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Want to support the show?

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Jan 16, 2018

Jon Jones is back! This week he shares his tips for building an income from digital products, and also shares his freelance origin story. HINT: it involves the bible. 

Today's links: 

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Want to support the show?

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immens

Jan 2, 2018

This week's guest is Jon Jones, the freelance creative outsourcing manager for the games industry who is frequently mistaken for the other, more violent Jon Jones! He's basically a bundle of mirth and insight, and it was a real treat to have him on the podcast.

Jon offers his first-hand experience on both sides of the freelancer/client divide, letting you know what you can do to keep that relationship healthy.

*does not actually contain mixed martial arts

Today's links: 

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Want to support the show?

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Also feel free to find us on Twitter @clientsfh and let us know what you think!

Dec 12, 2017

 

Wordpress developer, educator, host of How I Built It, and all around sweetheart joins Kyle on today's episode to talk about why he called out Clients From Hell, and how you should approach client education! He also talks about productization and why you should schedule creating a product in addition to your services!

It's a real corker. Give it a listen!

Today's links: 

 

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Want to support the show?

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Nov 28, 2017

Things are changing at Clients From Hell! Long time Editor in Chief and all-round superhero Bryce Bladon is moving on to new adventures and leaving us behind. But that's okay, because Bryce is chatting with new host Kyle Carpenter about why he's making the shift from a successful freelance career to a full time position with his favorite client, and when you should stop playing the field and get serious.

Change is scary, but if you have any tips for our new host, let him know at @Clientsfh or contact@clientsfromhell.net with the subject line: Podcast. 

Follow Bryce at:

 

Sep 5, 2017

There are a lot of freelancing, entrepreneur, and side-hustle expert out there, but few have earned their authority quite like Chris Guillebeau. He joins Bryce to discuss why there's no one-size-fits-all approach to freelancing and his advice for folks who want to get started. 

Chris is the host of Side Hustle School and bestselling author of The $100 Startup, The Happiness of Pursuit, and The Art of Non-Conformity. His new book, Side Hustle: From Idea to Income in 27 Days, is on sale on September 29th, 2017.

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Side Hustle School: https://sidehustleschool.com/

Side Hustle: From Idea to Income in 27 Days: https://www.amazon.com/Side-Hustle-Idea-Income-Days/dp/1524758841

Aug 29, 2017

Convincing a client you can deliver an agency as a sole proprietor is difficult but incredibly valuable.

Laura Elizabeth of Client-Portal.io discusses how she does it, and the tools and techniques other freelancers can use to elevate their authority with clients. 

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Client Portal: https://client-portal.io/ 

Laura's article on onboarding clientshttps://doubleyourfreelancing.com/onboarding/ 

Lauren's Twitter: https://twitter.com/laurium 

Aug 8, 2017

Getting your client to live up to their side of your business relationship can be difficult and it's almost always necessary. But how do you do it? Whether it's the client delivering promised files, paying your rate, or them simply keeping their word, there's rarely an easy fix. 

James Rose of Content Snare has at least one solution – and a lot of quality advice. If you enjoyed what James had to say, he invites you to check out the Content Snare Facebook Group!

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Content Snarehttps://contentsnare.com

Content Snare's Facebook Grouphttps://contentsnare.com/group

James Rose on Twitter: https://twitter.com/_jimmyrose

Aug 1, 2017

The majority of the 10 million jobs created since 2005 have been freelance, temporary, or on-call opportunities. This is the gig economy – and a team at Stanford are developing a platform to source teams of freelancers in mere minutes. 

On today's episode, we discuss Stanford's 'flash organization' software, how it works, and what it means for the future of freelancing. 

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Topic via https://thehustle.co/

Sarah Kessler at The Quartz: https://qz.com/1027606/forget-the-on-demand-worker-stanford-researchers-built-an-entire-on-demand-organization/

Noam Scheiber at The New York Times: https://www.nytimes.com/2017/07/12/business/economy/flash-organizations-labor.html

Taylor Kubota at Stanford News: http://news.stanford.edu/2017/05/10/software-creates-demand-flash-organizations/

 

Jul 25, 2017

Learn how to build a network and effectively market yourself – from someone who hates networking and marketing. 

 

In this episode, Bryce discusses:

- The dumb, terrible, not-so-good way people and businesses try to market themselves

- Why Bryce hates marketing (and how that lead him to becoming a marketing consultant)

- How you can meet and build a network (it's about making a personal connection)

- The simplest way to market your business (know your audience's problem before you try to solve)

- The principles behind good marketing

- The simplest, most effective marketing trick out there (spoiler: it's listening)

Jul 18, 2017

Do you know what it takes to get a good job? Most people look for jobs by shouting into the online abyss – but there's a better way. Freelancers are especially empowered to not only find work but to create it for themselves. 

 

In this episode, Bryce discusses:

- Why nobody knows how to find good work 

- The evolving model for employment and what that means for you

- Don't treat your portfolio as the only path to employment

- How to understand your prospects needs and how you can help (hint: listen to next week's episode)

- Don't wait for an open position; communicate to a prospect you understand their problem and how you can help

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