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Clients From Hell Podcast

The Clients From Hell podcast is equal parts humorous and helpful as it explores the modern life and times of creative professionals.
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Clients From Hell Podcast
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Aug 20, 2019

Client relationships break down. It's a bummer, but it happens. But what causes it?

Wes Jones has been a project manager both with agencies and as a freelancer to know that things deteriorate when communication isn't clear. That's why he wrote the Producer Playbook to help make sure that everyone on a project can be on the same page. 

On this week's episode, Wes chats with Kyle about his strategies for managing client expectations and making sure your needs as a freelancer are met. He also shares a surprising tip on how to make sure that you are happy in your business! 

We're sponsored this week by Gusto! Manage payroll, taxes and HR from one simple management tool so you can be the boss you always wish you had! Check out their three-month free trial.

Today's links: 

 

Want to support the show?

Check out Gusto's free three-month trial! https://gusto.com/cfh

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Aug 6, 2019

 

It's rough out there these days. Sometimes, you have to make your own good.

That's what Maddy Osman was thinking when she created a scholarship for freelancers on her own dime. Not as a way to promote her business, not to train up someone she could work with or profit off of - just to help someone in the way she felt she'd been helped.

In this episode, Maddy and Kyle talk about what it means to give back to the freelance community, and what it means to be altruistic as part of your hustle. 

We're sponsored this week by Gusto! Manage payroll, taxes and HR from one simple management tool so you can be the boss you always wish you had! Check out their three-month free trial.

Today's links: 

 

Want to support the show?

Check out Gusto's free three-month trial! https://gusto.com/cfh

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Jul 23, 2019

Freelancers everywhere experience the same problems. Deadbeat clients who won't pay their wages. Economic precarity. The knowledge that if you get sick, you might not be able to work enough to pay your bills. There are a lot of opportunities in freelancing, but there are also a lot of fears and dangers.

Much of that danger comes from working alone - but what if you weren't alone? What if freelancers - hear me out - formed a union?

The Industrial Workers of The World (IWW) is a union that formed in 1905 and has a storied history of fighting for workers rights and they recently formed a branch for freelance journalists that could be the first step in adapting the classical union model to the gig economy. In this episode Kyle talks with a member of the union about their goals and strategies, and why you might consider joining in solidarity. After all, if we all experience the same problems, why don't we try to solve them together?

We're sponsored this week by Gusto! Manage payroll, taxes and HR from one simple management tool so you can be the boss you always wish you had! Check out their three-month free trial.

Today's links: 

 

Want to support the show?

Check out Gusto's free three-month trial! https://gusto.com/cfh

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Jul 9, 2019

Working freelance can be lonely. That was exactly what Julie Cortés found when she started her freelance copywriting business years ago - so she did something about it. She started what has become the bustling KC Freelance Exchange, a freelancer's network that she's taking national. 

Julie talks with Kyle about all the reasons you should get to know the other freelancers in your city, and how putting the work in on the exchange changed her life. Let Julie inspire you to get out and connect! 

We're sponsored this week by Gusto! Manage payroll, taxes and HR from one simple management tool so you can be the boss you always wish you had! Check out their three-month free trial.

Today's links: 

 

Want to support the show?

Check out Gusto's free three-month trial! https://gusto.com/cfh

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Jun 25, 2019

What does it take to create a successful business? Are there any tricks? Are people with great products dark sorcerers, or did they just get lucky?

For nearly three years now, Joe Casabona has talked with people who have created successful products, finding out the secrets of getting a business off the ground on his podcast, "How I Built It." In this episode shares what he's learned from countless successful entrepreneurs, discusses an unlikely inspiration, and tells you what you can learn from Game of Thrones about listening to your clients. 

We're sponsored this week by Gusto! Manage payroll, taxes and HR from one simple management tool so you can be the boss you always wish you had! Check out their three-month free trial.

Today's links: 

 

Want to support the show?

Check out Gusto's free three-month trial! https://gusto.com/cfh

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Jun 11, 2019

 

We hear constantly that we should "be ourselves" and "be authentic." The only problem is when most people tell us that, they're telling us to be the person they think we are. But that's not what it means to be yourself.

Rachel Presser of Sonic Toad Media couldn't be mistaken for anyone but herself. She makes games and she loves toads, and any encounter with her makes that absolutely clear. She does a great job of recognizing who she wants to work with, and she knows that watering herself down means working with people she doesn't want to work with. She shares her philosophy with Kyle in this week's episode.

We're sponsored this week by Gusto! Manage payroll, taxes and HR from one simple management tool so you can be the boss you always wish you had! Check out their three-month free trial.

Today's links: 

 

Want to support the show?

Check out Gusto's free trial! https://gusto.com/cfh

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Jun 4, 2019

Running your own business or freelancing means juggling everything in your life at all times. The hustle is hard, but it gets exponentially harder when you're a parent - especially when you work at home.

Mike Tanner began One Red Cat Media when he was a new parent, and that business has grown alongside his children. In this episode, he shares his strategies for keeping productive also while being a great dad. SPOILER: his strategies are useful for everyone, kids or no! 

Today's links: 

 

Want to support the show?

Order a custom infographic from Easel.ly! Use this link (https://www.easel.ly/infographicdesign/) for a great price! 

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

May 21, 2019

Are you constantly exhausted? Do you find yourself staring at the computer screen struggling to finish projects that should be easy?

Burnout happens when you overcommit, and when you don't keep track of the time you're spending. In today's episode, Glenn Rogers of Float shares his tips on why it's so important to recognize your limits and keep track of the time you are spending on work. 

Remember: all the work in the world is of no use if you're drowning!

 

Today's links: 

 

Want to support the show?

Order a custom infographic from Easel.ly! Use this link (https://www.easel.ly/infographicdesign/) for a great price! 

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Apr 30, 2019

 

Content strategy is key for establishing your authority in the market. If your clients know you're the expert on what you do, they'll be happy to pay you to solve their problems. But how do you establish yourself as an "expert"?

That's where Michael Greenberg comes in. His agency Call For Content specializes in using podcasts to create a strong client base, and in this week's episode he shares his strategies for turning a few key interviews into a thriving business by "borrowing" your clients' authority. 

It's a short listen at just over twenty minutes and chock full of mind-blowing tips. Check it out! 

 

Today's links: 

 

Want to support the show?

Order a custom infographic from Easel.ly! Use this link (https://www.easel.ly/infographicdesign/) for a great price! 

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Apr 16, 2019

When pitching your work, most creative freelancers sell their skills or their services. However, the key to landing big clients is to show that you're an indispensable part of their team by selling strategy

Anabelle King realized this over years of working at agencies, and now she lands big clients with her boutique branding business I Like Storytelling. She shares her strats for creating a collaborative relationship with her clients in today's episode! 

Today's links: 

 

Want to support the show?

Order a custom infographic from Easel.ly! Use this link (https://www.easel.ly/infographicdesign/) for a great price! 

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Apr 2, 2019

 

The key to success in freelancing is realizing how to find the right clients - the people who are not only great to work with, but actually have money to pay you

Alison Knott is a web consultant who mentors creatives, and she knows all the mistakes that freelancers make: targeting the wrong clients, the wrong platforms, the wrong rewards. In this episode, she shares the decisions you have to make right now to start making money! 

Today's links: 

 

Want to support the show?

Order a custom infographic from Easel.ly! Use this link (https://www.easel.ly/infographicdesign/) for a great price! 

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Mar 19, 2019

Value-based pricing is the holy grail of freelancing. It's how you make a lot of money by showing your clients that you can give them results. It's also not easy to make the switch to this pricing structure!

Returning guest Ami Sanyal shares his DREAM framework for getting clients on board with paying you more! Ami walks you through:

  • Discovery
  • Repel
  • Establish Packages
  • Address Risk
  • Money

Ami breaks down this approach, and how he was able to transform his agency with this approach! 

Want Ami's script for this approach? Text EZGROW to 393939 for a step-by-step guide! 

Today's links: 

--

Want to support the show?

Order a custom infographic from Easel.ly! Use this link (https://www.easel.ly/infographicdesign/) for a great price! 

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Mar 6, 2019

What's keeping YOU from being creative? Discipline? Scheduling? Good old fashioned "writer's block"?

Todd Brison has made a name for himself by tackling these problems head-on and discovering how to make the most of your muse. In his extremely popular posts on Medium and his two amazing books The Unstoppable Creative and The Creative's Curse, he breaks down strategies for doing creative work whenever you need!

This episode is like one of the best creative coaching sessions you'll ever get. Tune in!

Today's links: 

--

Want to support the show?

Order a custom infographic from Easel.ly! Use this link (https://www.easel.ly/infographicdesign/) for a great price! 

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Feb 20, 2019

If you want to succeed as a freelancer, you can't compete for scraps. That's the message that Kaylee White of Kaylee Writes puts forth in her new book, How Not to Be Just Another Freelancer, but how do you find the GOOD clients that will push you and your business into the next level? 

Kaylee talks with Kyle about what it means to step away from the pack and run a successful business for yourself, and the very important steps you need to take to do so! 

Today's links: 

--

Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Feb 5, 2019

 

Stephen Warley of Life Skills That Matter believes that the key to being happy and successful is knowing yourself. Unfortunately, self-reflection is typically the LAST thing on most of our to-do lists! 

On today's episode, Stephen talks to Kyle about how the best business skills you can develop as an independent worker are life skills, and how to make sure you're being honest with yourself about who you are and what you want to do. 

 

Today's links: 

--

Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Jan 22, 2019

 

At her company Louder Than Ten, Rachel Gertz teaches people how to manage projects; that means getting people on board, on task, and on message in a hurry. She firmly believes that there is no such thing as a client from hell for one very simple and surprising reason she shares in the episode! 

Looking for a lift? Rachel is endlessly upbeat and positive and has some winning strategies that will make you better at dealing with clients AND yourself! 

Today's links: 

--

Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Jan 8, 2019

It's 2019 and that means you've at least thought about having a New Year's resolution! How does working more efficiently and freeing up two of your hours a day strike you?

Josh Hoffman is a productivity expert who talks Kyle through his daily routine, offering tips on how to maximize productivity both at work and in play! Learn how to plan vertically, build good habits, and forgive yourself! 

Today's links: 

--

Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Dec 11, 2018

Today's episode is with none other than Vernon Southward, the owner and operator of (gasp!) Clients From Hell itself! Kyle tries not to offend his boss as they chat about Vernon's beginnings as a freelancer and the path that led him to acquiring and building Clients From Hell, as well as directions the site will take in the coming years!

Vernon is a profoundly talented entrepreneur and a font of wisdom - and we're not just saying that because he owns the place. Check it out! 

Today's links: 

--

Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Oct 30, 2018

As a freelancer, life comes at you fast; that's why it's a good idea to create a product to generate a passive income stream for those little unexpected changes. Kyle talks with designer Alanna Munro about how she created her typeface, Tofino Pro, during one of the bigger life events you can have! 

Today's links: 

--

Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Aug 1, 2018

 

Whew! It's been a bit. We're back with the return of Ami Sanyal, a freelance photographer who recently upgraded his business to a full marketing and branding agency. 

This week, Kyle chats with Ami about how he's developed his business over the past ten years, outlining the decisions that brought him to a successful career today, and the key strategy that served him when starting out in 2008. Kyle and Ami also discover a shared piece of history that isn't that helpful, but is really cute anyway. 

 

Today's links: 

--

Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Jun 12, 2018

Matt Inglot's Tilted Pixel is a thriving web design business that Matt runs all by himself. That wasn't always the case - he used to run a small agency that took WAY too much of his time until he figured out how to make more money with less work.

Matt shares his strategy in this episode, telling you how to shift your efforts to securing clients that will keep you in steady income with less work. After all, if you're spending less time doing outreach, you have more time to make money!

This is a really useful talk! Definitely check it out. 

Today's links: 

--

Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

May 23, 2018

 

The Freelancer's Union is a non-profit that is dedicated to advocating for freelancers and solopreneurs everywhere, and Caitlin Pearce is its new executive director. She joins Kyle on todays episode to talk about the issues facing freelancers today, why so many people love to be their own bosses, and what we can do to make sure that the industry remains viable well into the future. 

Today's links: 

--

Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

May 8, 2018

 

Heidi Weinberg, AKA Sew Heidi, loves what she does. She's built a career as a freelance fashion designer, imagining and then making clothes that people LOVE to wear. 

However, she is also aware that there is a dark side to this industry, and this week she talks about the difference between freelancing and temping, how clients can take advantage of you when they know you're following your dream job, the gendered aspects of the fashion industry and how to ensure that you make what you're worth. 

Want to read Heidi's new book, The Ultimate Guide to Being a Freelance Fashion Designer for absolutely free? Head to sfdnetwork.com/hell for a free copy and a few other goodies that are useful for ALL freelancers!

Note: The Clients From Hell podcast has a new theme song: "You Are Little Scientists (Love, Oprah)" courtesy of the band Top Men. They are a band for loving. Check them out

Today's links: 

--

Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Think you'd be a great fit for the show? Let me know at twitter.com/KCarCFH

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Apr 24, 2018

Plants are easy to take care of. If you feed them the right things and give them the right amount of water, they absolutely will grow and thrive. People, and by extension businesses, can be more tricky. 

Agricultural consultant Sarah Taber (and host of Farm to Taber!) is great with plants, but she's also learning how to be great with people too.  She talks to Kyle about why freelancing means paying attention to your clients and working with their emotional investments (even if you'd rather be doing anything else). 

Today's links: 

--

Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Want to get a shoutout for your services on the podcast? Get in touch: contact@clientsfromhell.net

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

Apr 10, 2018

Working for yourself presents a number of rewards but it also presents hurdles. Jeanne Yocum's new book, The Self Employment Survival Guide draws on her thirty years of experience working for herself and lays down the rules you need to live by if you're going to make it on your own - including when you need to cut that client out of your life!

Today's links: 

--

Want to support the show?

This episode is brought to you by Easel.ly, an infographic design service that transforms raw data into clear, interesting images. You can see their work on Clients From Hell

Want to get a shoutout for your services on the podcast? Get in touch: contact@clientsfromhell.net

Leave us a review on Apple Podcasts or recommend us to a friend. It helps immensely.

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